Welcome to AQR Coaching and Mentoring

The experts at applying mental toughness to get the most out of the most precious asset in your organisation - your people

AQR welcome icon

Welcome

Our clients come from a wide range of sectors: from small privately owned businesses to large corporations and public sector organisations; from well-established brand names to innovative start-ups. But the one feature common to all our clients is that they are ambitious to perform better, to raise standards, to excel.

And people are the key.

AQR Coaching supports our clients on how to get the best out of their people and develop their knowledge, skills and systems to enable them to get the best out of their most valuable assets.

If you want to get more out of the people in your organisation, talk to us. We may have a solution we can share with you.

AQR is the UK delivery arm of AQR Ltd. one of the world's leading edge international test publishers. AQR offers a range of innovative and accessible psychometric tests, tools and development programmes, designed to enable the very best performance from people and organisations. AQR is also a UK and internationally accredited ILM centre.

AQR what we do icon

Our Belief

Our belief is that sustainable business performance comes through the creation and maintenance of an optimum environment, as shown in the adjacent figure, which challenges and motivates individuals who are sufficiently mentally tough to withstand and thrive under pressure.

AQR Coaching and Mentoring are the experts at developing these optimum conditions for performance, both by creating challenge in the environment and by developing the mental toughness of the individuals within it.

Our success and reputation is based on adding value and delivering a return on investment to our clients on all projects that we undertake. We therefore spend time establishing aims, objectives and measures with our clients prior to designing any programme of work, these are then used at the end of each project to assess our performance.

Yerkes Dobson Performance Curve
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Where We Work

We understand the demanding nature of operating in a regulated environment and the majority of our team have a strong background in this sector. We provide a range of services to enable performance and compliance within organisations entering and operating in a regulated environment:

Transformation of Regulated Environments – We have developed a coaching based programme, endorsed by the FCA, to drive sustainable cultural change across an organisation to support the requirements of a regulated environment. Delivered through coaching from the top of the organisation, we support the development of a coaching culture and the Mental Toughness to sustain the disciplines which are put in place.

An example of how effective this program is and how it works can be found in the case study »

Operating in a fast paced, pressurised environment erodes engagement and restricts thinking, even in the most capable of individuals. Our Executive, performance and person centred coaching develops better thinking and increases engagement of individuals at all levels within the organisation to achieve significant improvements to results.

Developing a strong, clear direction for the business is key to survival in a competitive environment. Our Strategy and Organisational Development programme helps the individuals and teams which lead organisations to develop and articulate a strong clear vision and direction for the future.

Implementing the strategy and delivering results means that individuals must operate in a manner where they become more effective as a whole than the sum of their parts. Our methodology of Developing high performing teams builds understanding, communication, challenge and support amongst team members to improve performance.

Developing the current and future generations of leaders who have the ability to apply knowledge and behave in a manner which enthuse others to follow is critical to sustain success. We develop Leadership development Programmes around the needs of the organisation which improve the effectiveness of leaders in our clients and drive improved performance through their teams.

Through the Development of internal coaches and a coaching culture we leave our clients with a supported network of internal coaches within the organisation, which enables them to maintain a compliant, performing culture.

Every program we provide is designed develop the mental toughness of individuals who go through it. As a result, their performance increases, they become more actively engaged in change, more likely to whistle-blow and are more resilient and less susceptible to stress. For more information, see our section on Mental Toughness Development.

The public sector is experiencing dramatic pressure to change and develop towards a more competitive, results focussed culture. The range of we provide is built on the experience of our team, gained in both the public and private sectors to drive performance within organisations operating in and on the fringes of the public sector:

Creating a culture which actively seeks, engages in and drives change is key to our clients success. Through our Culture Change programmes we support our clients to drive sustainable changes in the culture and the way their people operate to enabling increased performance and greater adaptability and openness to change.

An example of how effective this program is and how it works can be found in the case study »

Operating in an ever changing, pressurised environment erodes engagement and restricts thinking, even in the most capable of individuals. Our Executive, performance and person centred coaching develops better thinking and increases engagement of individuals at all levels within the organisation to achieve significant improvements to results.

Developing a strong, clear direction for the organisation is key to survival in a changeable environment. Our Strategy and Organisational Development programme helps the individuals and teams which lead organisations to develop and articulate a strong clear vision and direction for the future.

Implementing the strategy and delivering results means that individuals must operate in a manner where they become more effective as a whole than the sum of their parts. Our methodology of Developing high performing teams builds understanding, communication, challenge and support amongst team members to improve performance.

Developing the current and future generations of leaders who have the ability to apply knowledge and behave in a manner which enthuse others to follow is critical to sustain success. We develop Leadership development Programmes around the needs of the organisation which improve the effectiveness of leaders in our clients and drive improved performance through their teams.

Through the Development of internal coaches and a coaching culture we leave our clients with a supported network of internal coaches within the organisation, which enables them to maintain an adaptable, performing culture.

Every program we provide is designed develop the mental toughness of individuals who go through it. As a result, their performance increases, they become more actively engaged in change, more likely to whistle-blow and are more resilient and less susceptible to stress. For more information, see our section on Mental Toughness Development.

The Education Sector in the UK is undergoing significant changes in the way it operates and these changes bring increased pressure on organisations and the individuals within them. Through the experience of the team in both the education sector and private sector, we provide a range of services to schools and Further Education establishments to enable performance in the Leadership, teaching staff and students:

Operating in an ever changing, pressurised environment erodes engagement and restricts thinking, even in the most capable of individuals. Our Executive, performance and person centred coaching develops better thinking and increases engagement of individuals at all levels within the organisation to achieve significant improvements to results.

Developing a strong, clear direction for the organisation is key to survival in a changeable environment. Our Strategy and Organisational Development programme helps the individuals and teams which lead organisations to develop and articulate a strong clear vision and direction for the future.

Implementing the strategy and delivering results means that individuals must operate in a manner where they become more effective as a whole than the sum of their parts. Our methodology of Developing high performing teams builds understanding, communication, challenge and support amongst team members to improve performance.

Developing the current and future generations of leaders who have the ability to apply knowledge and behave in a manner which enthuse others to follow is critical to sustain success. We develop Leadership development Programmes around the needs of the organisation which improve the effectiveness of leaders in our clients and drive improved performance through their teams.

Through the Development of internal coaches and a coaching culture we leave our clients with a supported network of internal coaches within the organisation to support staff and students to perform. This enables them to maintain an adaptable, performing culture.

Developing Mental Toughness of individuals means that they more actively engage in perform better and are less susceptible to stress. Mental Toughness Development Programmes can be designed and delivered to both staff and students. We can even train staff to deliver these student programmes to improve attainment levels.

Based on the substantial experience of our team in transforming organisations in range of sectors we provide a range of services to enable performance within medium and large sized organisations operating in the private sector:

Creating a culture which actively seeks, engages in and drives change is key to our clients success. Through our Culture Change programmes we support our clients to drive sustainable changes in the culture and the way their people operate to enabling increased performance and greater adaptability and openness to change.

An example of how effective this program is and how it works can be found in the case study »

Operating in an ever changing, pressurised environment erodes engagement and restricts thinking, even in the most capable of individuals. Our Executive, performance and person centred coaching develops better thinking and increases engagement of individuals at all levels within the organisation to achieve significant improvements to results.

Developing a strong, clear direction for the organisation is key to survival in a changeable environment. Our Strategy and Organisational Development programme helps the individuals and teams which lead organisations to develop and articulate a strong clear vision and direction for the future.

Implementing the strategy and delivering results means that individuals must operate in a manner where they become more effective as a whole than the sum of their parts. Our methodology of Developing high performing teams builds understanding, communication, challenge and support amongst team members to improve performance.

Developing the current and future generations of leaders who have the ability to apply knowledge and behave in a manner which enthuse others to follow is critical to sustain success. We develop Leadership development Programmes around the needs of the organisation which improve the effectiveness of leaders in our clients and drive improved performance through their teams.

Through the Development of internal coaches and a coaching culture we leave our clients with a supported network of internal coaches within the organisation to support staff and students to perform. This enables them to maintain an adaptable, performing culture.

Every program we provide is designed develop the mental toughness of individuals who go through it. As a result, their performance increases, they become more actively engaged in change and are more resilient and less susceptible to stress. For more information, see our section on Mental Toughness Development.

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Who We Are

Chris Davis

Chris Davis

Senior Partner
Peter Wortley

Peter Wortley

Senior Partner
Jason Skelton

Jason Skelton

Senior Partner
Steve Bruckshaw

Steve Bruckshaw

Partner
Lars Isaksen

Lars Isaksen

Partner
Paula Stuart

Paula Stuart

Partner
Clive Leach

Clive Leach

Partner
Karl Hyden

Karl Hyden

Partner
Stephen Hopkins

Stephen Hopkins

Partner
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Our Measures

MTQ48 is a high quality online psychometric measure used to assess Mental Toughness. Using the MTQ48 we are now able to assess Mental Toughness through a unique 48 item psychometric measure using the four key components of Mental Toughness, known as the 4 C's: Challenge; control, commitment and confidence.

ILM72 is a reliable online psychometric measure which assesses six leadership scales which form the basis of every major leadership model along with three global scales which correlate with leadership effectiveness.

AQR360 is an online 360 feedback tool which can be used to create bespoke assessments in line with an organisations aims, values or competency framework.

Prevue is a quick, easy to use online assessment tool which measures an individual’s abilities, interests and motivations and personality.

We occasionally have the need to use other measures, including Insights Discovery, MBTI and a range of other tools.

Our Performance

What our Clients Say
David O’Neill
As a result of the support AQR Coaching and Mentoring gave to the organisation, we transformed the business. This lead us to win the MX Award for most Improved SME in 2012.
David O’Neill
Managing Director, HK Timbers
Steve Platt
AQR Coaching and Mentoring delivered a Management Development Programme and coached a number of the senior team. This lead to a significant change in the behaviour and engagement of the team and significant improvements in the performance of the business.
Steve Platt
Operations Director, Advanced Medical Solutions Ltd
Mike Colley
Over the last 11 months AQR Coaching and Mentoring have hugely contributed to a change in the business and has stabilised our operations, made significant improvements to the processes we operate, reduced our costs and contributed to an overall change in our fortunes. They have operated with great commitment, diligence and skill and very importantly with a great attitude and sense of humour.
Mike Colley
Managing Director, HMC Ltd
Richard Holland
The development programme provided the essential platform which enabled the organisation to transform. Through the development of mental toughness, the management team developed an appetite to drive change and the commitment and resilience to implement and sustain it. AQR Coaching and Mentoring provided the perfect combination of knowledge, experience, challenge and support to allow the senior team to develop themselves and their teams.
Richard Holland
Managing Director, Serco Private Sector
AQR our belief icon

What We Do

We develop bespoke, coaching based programmes to drive changes in culture across organisations and embed new behaviours and systems. Delivered through coaching from the top of the organisation, we support the development of a coaching culture and the Mental Toughness to sustain the disciplines which are put in place.

An example of one of these programmes can be found in the Regulated Environment case study »

To achieve results, we develop the right environment for our clients to get the best out of themselves. We provide challenge in our coaching sessions to create sufficient discomfort for our clients change their behaviour and all of our coaches have significant business experience to support learning.

All of our coaching assignments have agreed aims and purpose and wherever possible we find a method of measuring the results, so that we can demonstrate the value we add to the organisation. Each coaching session concludes with the individual deciding what actions need to be taken and we review these up at the next session.

We help the individuals and teams which lead organisations to develop and articulate a strong clear vision and direction for the future. By challenging, questioning, listening and providing insight from our experience we can usually ensure that ideas are thought through and tested in a ‘no risk’ environment. The resulting vision and implications on the organisation are therefore better thought through and able to be presented in a clear, cohesive manner which engages and enthuses the team.

In our view, team and objective development go hand in hand. There is no use in improving communication and the way individuals work as a team if they are not united behind a common purpose and vice versa. Therefore whenever we undertake a project to improve how a team works together and communicates, we always include elements of strategy, objectives and targets, as they give the team a focus.

Communication is improved by enabling individuals to deepen their understanding themselves and how they differ to the others in the team. We use a variety of tests and psychometric measures to assist in this learning. As each team has its own characteristics, our programmes are tailor made for each client and created to target the issues experienced by the team.

We often combine team development programmes with coaching for the individuals within the team. This allows the learning to be reinforced in each of them and support the deployment of strategy effectively throughout the organisation.

Our Leadership Development Programmes are based on the premise that for training to be of value, it should be applied, reflected upon and change the framework we use to operate. This practice creates real learning which drives changes in behaviour.

As a result, all of our programmes are based on coaching - each participant will be assigned a personal coach for the entire duration of the programme. This coach will meet the individual shortly after each of the formal sessions to contextualise the theory and challenge them to apply it and reflect on it in their individual situation. Coaches will also support the candidate remotely over the duration of the course, allowing the candidate the ability to discuss confidentially problems they might encounter throughout their development.

Each programme is designed specifically to ensure that the development meets the needs of our clients. If required by the client can be certificated by AQR’s ILM centre to give a recognised National accreditation.

Mental toughness is the characteristic which determines how an individual responds to stress, pressure and challenge and how the environment impacts upon an individual’s performance.

Using the MTQ48 psychometric test, we can assess the mental toughness of an individual or team and use this information to help them develop. Mental toughness can be developed in individuals and can also erode if subject to excessive pressure. There is already a great deal of research demonstrating a strong relationship between the performance of an individual and their level of mental toughness. In general it has been demonstrated that mentally tough individuals:

  • Perform closer to their potential
  • Respond more positively to and are stimulated by change
  • Thrive in pressurised environments
  • Are able to remain calm under pressure
  • Have a more positive ‘can do’ attitude
  • Are more likely to be more disciplined at work and about exercise and diet

By developing resilience and mental toughness in the key individuals and teams within an organisation we can improve the performance of the organisation, making it more dynamic and open to change, more disciplined and committed to its mission and values and more likely to take controlled risks and learn from any failures – all the key components of developing a learning organisation.

Individuals who are naturally extremely mentally tough may also, unless they have developed a good sense of awareness, appear to be less sensitive to and more detached from their surroundings. This could adversely affect their ability to perform in or lead a team. We help raise the awareness of these individuals and work with them to improve their performance by improving their emotional intelligence.

We help organisations select individuals capable of developing into internal coaches and then design and run programmes to develop their ability to coach others. We can also provide ongoing support and development to these coaches by providing Coaching supervision.

Each programme is designed specifically to ensure that the development meets the needs of our clients. If required by the client can be certificated by AQR’s ILM centre to give a recognised National accreditation in coaching.

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